Technology plays an important role in the practice of medicine. Physicians need to know how to use these systems wisely to help benefit the patient and their practice all while ensuring they do not violate any applicable rules or regulations. The recent debacle with the ransomware attack at Ascension has brought national attention to the impact of tech issues on the practice of medicine. What the public does not understand is the many layers of concern medical practitioners must navigate involving the use of tech within medicine. Physicians throughout the country are forced to navigate these issues while continuing to serve their patients. A mistake can mean more than just a news headline, it can trigger an investigation by the state licensing board.
One of the best ways to avoid an investigation is to know the common issues that can trigger a review. Four tech issues that could trigger an investigation by the state licensing board and put your medical license at risk include the following.
#1. Security failures
Failing to safeguard patient data can result in a licensing board investigation. Breaches, unauthorized access, or lost records can compromise patient privacy and trust. Physicians can reduce this risk by ensuring all electronic health records (EHRs) are encrypted to prevent unauthorized access and conducting periodic audits to identify vulnerabilities. Promptly address any issues discovered during the audit to reduce the risk of bigger problems in the future.
It is also important to train staff on data security protocols to further minimize these risks.
#2. Telemedicine abuse
Telemedicine is an important part of many practices, but errors can occur. Misdiagnoses, improper prescriptions, or inadequate patient assessments may trigger an investigation by the state licensing board.
Physicians can reduce this risk by following established guidelines for telemedicine consultations. This includes making sure to get informed consent from the patient. Clearly explain risks and limitations to patients during virtual visits and maintain thorough records of telemedicine encounters.
#3. E-Prescribing errors
Mistakes in electronic prescriptions can harm patients and raise red flags with licensing boards. Have protocol in place to verify drug names, dosages, and patient information before sending e-prescriptions.
#4. Social media missteps
Inappropriate social media posts can tarnish a professional reputation and trigger investigations. Make sure to adjust privacy settings to limit public access to personal profiles. It is also important to avoid discussing specific cases or making controversial statements online. Even with these protections, uninvited audiences may have access to social media postings. Before posting, consider how it might impact your reputation.
These proactive steps can help to reduce the risk of falling victim to tech-related pitfalls and allow physicians to use tech in a way that helps their practice while protecting their licenses and maintaining their patients’ trust. Licensing issues are serious matters, and best avoided if possible.
Attorney John Rivas is responsible for this communication.
