You might not have been born a leader, but you will need to adapt as a pharmacy owner. Not only do you have to effectively manage your employees, but you will also need to be a leader to your community. Running a pharmacy is a lot of responsibility, and it might feel like you have zero time to hone your management abilities.
The truth is, you will never be able to control every tiny detail, but you can follow some simple tips to consistently improve your leadership skills. Read below for some helpful information from the National Institute of Health on becoming the best pharmacy owner you can be.
1. Develop a support group
Thankfully, there are sources of support to help you navigate this uncharted territory. You should do your best to seek mentors, both inside and outside the health care industry. Connect with other pharmacy managers to create a supportive network. You might also find it beneficial to talk with small-business owners in your community.
2. Organize your documents
It is all too easy to get overwhelmed with paperwork or digital files. Develop guidelines for prioritizing mail you receive. Keep all your patient history files in one place in the computer system. Organizing all your files will keep everything easily accessible and up to date, reducing the risk of an investigation for non-compliance.
3. Get things done with delegation
Speaking of delegating, get comfortable with it. Accept the fact that you cannot do it all, and trust your employees to take care of certain tasks. Take time to communicate effectively and build a camaraderie with your staff. You will soon see the benefits of spreading assignments across your employees.
If you carefully follow these three steps, you will be well on your way to becoming a successful pharmacy manager. Constantly honing your skills will help your pharmacy run smoother.